プライバシーポリシー
RENSUKE TOKYO IS DETERMINED TO RESPECT YOUR PRIVACY AND PROTECT YOUR PERSONAL DATA.
THIS CONFIDENTIALITY AND DATA PROTECTION POLICY (THE “CONFIDENTIALITY POLICY”) IS DESIGNED TO INFORM YOU ABOUT OUR USE OF YOUR PERSONAL DATA THAT WE GATHER WHEN YOU ACCESS THE RENSUKE TOKYO WEBSITE WWW.RENSUKE.COM (THE “SITE”), WHEN YOU PURCHASE ANY GOODS AT RENSUKE TOKYO POINTS OF SALE OR WHEN YOU CONTACT RENSUKE TOKYO (THE “SERVICES PROVIDED BY RENSUKE TOKYO”).
IT WILL ENABLE YOU TO DETERMINE THE ORIGIN AND THE USE OF THE INFORMATION THAT WE GATHER, AS WELL AS YOUR RIGHTS AND OPTIONS UNDER THE APPLICABLE DATA PROTECTION RULES AND REGULATIONS.
THIS CONFIDENTIALITY POLICY IS THEREFORE IMPORTANT FOR YOU AND WE ASK YOU TO READ IT CAREFULLY.
TO FIND OUT HOW RENSUKE TOKYO USES COOKIES ON ITS SITE, PLEASE SEE OUR COOKIES POLICY.
MODIFICATION OF THIS POLICY
RENSUKE TOKYO MAY MODIFY THIS POLICY FROM TIME TO TIME DEPENDING ON THE LEGAL AND REGULATORY CONTEXT, AND TO KEEP YOU INFORMED ABOUT CHANGES IN OUR PERSONAL DATA PROCESSING PRACTICES.
RENSUKE TOKYO THEREFORE RECOMMENDS THAT YOU ALWAYS BECOME ACQUAINTED WITH THE LATEST VERSION OF THIS CONFIDENTIALITY POLICY WHENEVER YOU PLAN ON HAVING ANY DEALINGS WITH RENSUKE TOKYO, BY VISITING THIS SECTION OR BY CLICKING ON THE “CONFIDENTIALITY POLICY” LINK AT THE BOTTOM OF THE HOME PAGE.
RENSUKE TOKYO'S ROLE AND RESPONSIBILITY
UNLESS THERE ARE ANY OTHER PROVISIONS THAT PROVIDE OTHERWISE WITH REGARD TO CERTAIN SPECIFIC INSTANCES OF PROCESSING OF PERSONAL DATA, THE PROCESSING OF YOUR PERSONAL DATA THAT IS DESCRIBED IN THIS POLICY SHALL BE PERFORMED BY RENSUE TOKYO, LLC., A TOKYO-BASED CORPORATION WITH ITS PRINCIPAL PLACE OF BUSINESS IN SHIBUYA, TOKYO, JAPAN. (“RENSUKE TOKYO”), WHICH PUBLISHES THE WWW.RENSUKE.COM WEB SITE (THE “SITE”) AND IS THUS THE “DATA CONTROLLER” UNDER THE DATA PROTECTION LAWS.
THE DATA PROTECTION OFFICER
RENSUKE TOKYO HAS APPOINTED A DATA PROTECTION OFFICER WHO IS IN CHARGE OF ENSURING COMPLIANCE WITH THIS POLICY AND OF ENSURING COMPLIANCE WITH THE DATA PROTECTION RULES AND REGULATIONS IN GENERAL. THE DATA PROTECTION OFFICER CAN BE CONTACTED FOR ANY QUESTION CONCERNING THIS POLICY IN ACCORDANCE WITH THE SECTION OF THIS POLICY ENTITLED CONTACT US.
THE KEY POINTS OF THIS CONFIDENTIALITY POLICY
THE DATA THAT IS GATHERED
YOUR PERSONAL DATA IS GATHERED WHEN YOU USE THE SITE.
IN ADDITION TO THE INFORMATION THAT YOU ACTIVELY PROVIDE (E.G. WHEN CREATING AN ACCOUNT, REGISTERING FOR THE NEWSLETTER), INFORMATION IS AUTOMATICALLY GATHERED OR GENERATED BY RENSUKE TOKYO'S SYSTEMS (E.G. DETERMINATION OF YOUR RENSUKE TOKYO PRODUCT REFERENCE NUMBERS).
HOW YOUR DATA IS USED
- TO KNOW YOUR PREFERENCES IN ORDER TO PROVIDE YOU WITH THE PERSONAL WELCOME THAT YOU ARE ENTITLED TO EXPECT WITH ALL NEW PRODUCT LAUNCHES.
- TO PERFORM SERVICES PROVIDED AT RENSUKE.COM
- TO SEND YOU INFORMATION ABOUT RENSUKE TOKYO'S PRODUCTS AND EVENTS THAT WE CONSIDER MOST LIKELY TO BE OF INTEREST TO YOU.
THE USE OF COOKIES ON THE SITE ENABLES US TO IMPROVE ITS PERFORMANCE AND TO SEND YOU TARGETED ADVERTISING.
CHECKS ARE CARRIED OUT IN ORDER TO ENSURE THE SECURITY OF THE SITE AND OF THE PAYMENTS MADE ON THE SITE.
YOUR PERSONAL DATA IS ONLY ACCESSIBLE TO AUTHORIZED PERSONNEL WORKING FOR US AT CELINE’S STORES AND ENTITIES WITH WHICH YOU ARE IN CONTACT, AS WELL AS TO OUR CUSTOMER SERVICE TEAMS IN JAPAN.
HOW LONG IS YOUR DATA KEPT
IN GENERAL, YOUR PERSONAL DATA WILL BE KEPT BY RENSUKE TOKYO FOR AS LONG AS YOU REMAIN A CLIENT AND UNTIL THE EXPIRY OF ANY APPLICABLE WARRANTIES. IT WILL ONLY BE KEPT BEYOND THAT TIME WITH YOUR PERMISSION OR TO MEET OUR LEGAL OBLIGATIONS.
YOUR RIGHTS AND OPTIONS
UNDER APPLICABLE DATA PROTECTION LAWS AND REGULATIONS, YOU HAVE A RIGHT TO ACCESS, TO AMEND, TO REQUEST THE ERASURE AND TO EXERCISE OTHER RIGHTS OVER YOUR PERSONAL DATA.
CONTACTING RENSUKE TOKYO
IN CASE OF PROBLEMS, YOU MAY CONTACT THE DATA PROTECTION DEPARTMENT AT INFO@RENSUKE.COM
HOW RENSUKE TOKYO USES YOUR PERSONAL DATA
YOUR PERSONAL DATA IS ONLY GATHERED WHEN RENSUKE TOKYO HAS A LEGAL BASIS FOR DOING SO.
WE THEREFORE ONLY PROCESS YOUR PERSONAL DATA WHEN THIS IS NECESSARY:
- TO SEND YOU INFORMATION ABOUT OUR OFFERS, NEWS AND EVENTS (NEWSLETTER, INVITATIONS AND OTHER PUBLICATIONS VIA THE COMMUNICATION CHANNELS THAT YOU HAVE SPECIFIED);
- TO MANAGE YOUR REQUESTS FOR AN APPOINTMENT WITH RENSUKE TOKYO PERSONNEL, TO DEAL WITH YOUR REQUESTS AND COMPLAINTS;
- TO IMPROVE THE OPERATION OF THE SITE BY GENERATING STATISTICS, TO PERSONALIZE THE INTERFACE OF THE SITE BASED ON YOUR PREFERENCES, AND FOR THE PURPOSE OF TARGETED ADVERTISING OR PROMOTIONAL MATERIAL.
- TO ENABLE YOU TO CREATE A “MY ACCOUNT” PERSONAL SPACE AND PURCHASE RENSUKE TOKYO PRODUCTS ONLINE;
- TO MANAGE YOUR ORDERS AND THEIR DELIVERY AS WELL AS THE CORRESPONDING WARRANTIES;
- TO MANAGE ANY OTHER SERVICE, WHETHER CURRENT OR FUTURE, IN CONNECTION WITH THE SERVICES AND REGISTERED IN THE CORRESPONDING GENERAL TERMS OF USE.
- TO MANAGE OUR RELATIONSHIP WITH YOU BY KEEPING AN UP-TO-DATE CENTRALIZED DATABASE OF OUR EXISTING AND POTENTIAL CLIENTS, ENABLING US TO PROACTIVELY MANAGE THE MONITORING OF OUR COMMERCIAL RELATIONSHIP;
- TO ENSURE THAT WE PROVIDE HIGH-QUALITY SERVICES BY CONDUCTING SURVEYS AND BY MEASURING THE QUALITY OF THE TELEPHONE RESPONSE OF OUR CALL CENTER
- TO ENSURE THE SECURITY OF YOUR TRANSACTIONS ONLINE, TO PREVENT FRAUD AND PAYMENT DEFAULTS.